Each function has a description, shortcut and location in the
administration area. You will be asked to login to your store the first
time you run a function. This page is printer-friendly for those that
prefer to print and read.
| Store
Properties |
|
| New Store
Shortcut:
new_store
Location:
Store Menu
Stores
|
Creates a new store. This store is associated with the primary contact person.
It is possible to have many stores associated with one person.
These stores may be all different, or may be departments of one large store.
Example:
Joe
Bloggs' Fishing Tackle
|
|
|
| List Stores
Shortcut:
list_stores
Location:
Store Menu
Stores
|
Lists all stores associated with the primary contact person.
It is possible to have many stores associated with one person.
These stores may be all different, or may be departments of one large store.
Example:
Joe
Bloggs' Fishing Tackle
|
|
|
| Delete Store
Shortcut:
delete_store
Location:
Store Menu
Stores
|
Deletes a store.
ALL DATA WILL BE LOST!!
Please use this function with caution.
|
|
|
| View Store Listing
Shortcut:
view_store
Location:
Store Menu
Stores
|
Views the store listing in the Jumbomall. Each store has the option to be listed in the Jumbomall for extra customer traffic.
|
|
|
| Store Name
Shortcut:
store_name
Location:
Store Menu
Stores
Settings
|
Changes the name of your store. This is not your username.
Example:
Joe
Bloggs' Fishing Tackle
|
|
|
| Store Category
Shortcut:
store_category
Location:
Store Menu
Stores
Settings
|
Changes the category within the Jumbomall.
This is used in the shoppers search and will bring extra customers into your store.
Example:
Sports and Outdoor
|
|
|
| Store Description
Shortcut:
store_description
Location:
Store Menu
Stores
Settings
|
Changes the short description of your store. There is enough space for 5 lines of text. No HTML tags allowed. This description is used in your stores listing in the Jumbomall.
.
This will help customers identify which stores are likely to have the products and services they are searching for.
Example:
Joe Bloggs' Fishing Tackle manufacturers and
sells some of the best fishing tackle available in Australia today. All
of Joe Bloggs' equipment is covered by 12 month warranty and has been
proven to stand the test of time. Be sure to check out our great range
of rods, reels, hooks, and other tackle supplies.
|
|
|
| Store Keywords
Shortcut:
store_keywords
Location:
Store Menu
Stores
Settings
|
Changes the keywords for the store used by the keywords search in the Jumbomall.
The more words you can provide, the better the chance that your store will come up in Search
results. The keywords need only to be separated by a space.
Example:
fishing tackle Joe Bloggs fish hooks reels rods
|
|
|
| Store Website
Shortcut:
store_url
Location:
Store Menu
Stores
Settings
|
Changes the URL (web site address) of your stores web site. This link will be positioned
in your store in the Jumbomall so customers can visit this site to get further information. A website also demonstrates your commitment to online trade.
Example:
http://www.jbfishing.com
|
|
|
| Store Logo
Shortcut:
store_logo
Location:
Store Menu
Stores
Settings
|
Changes the URL to an image of your store logo hosted on your server.
The logo will appear on you store within the Jumbomall and will make your store look more professional.
Example:
http://www.jbfishing.com/logo.jpg
|
|
|
| Realtime Mode
Shortcut:
realtime_mode
Location:
Store Menu
Stores
Payments
|
Switches the realtime mode on and off. When switched on, the customers' credit card is billed immediately after the order. When switched off, the customers' credit card is not billed immediately and is billed manually from the vault. Merchants sometimes want to check if a product is in stock before billing the card, rather than sending through a refund.
Example:
=
ON
= OFF
|
|
|
| Purchasing Policy
Shortcut:
purchasing_policy
Location:
Store Menu
Stores
Payments
|
Changes your purchasing policy message. This message appears in your store in the Jumbomall and informs a customer what your policy is.
You should provide customers with your policies regarding purchases, refunds
and returns.
Example:
Joe Bloggs' Fishing tackle is happy to exchange
goods that do not meet with customers satisfaction within 2 weeks of purchase.
Should goods be faulty on arrival Joe Bloggs' aims to have replacement
goods shipped to customer within 7 days.
|
|
|
| Payment Options
Shortcut:
payment_options
Location:
Store Menu
Stores
Payments
|
Changes your payment options that you provide to your customers. Your choices are Credit Card, Check/Cheque, Cash, Transfer, C.O.D,. Money Order, Pick Up, P.O. Number, PayPal and Other.
Example:
Credit Card
Cheque
Cash
PayPal
|
|
|
| Credit Cards
Shortcut:
credit_cards
Location:
Store Menu
Stores
Payments
|
Changes your accepted credit cards. Your choices are Visa, Mastercard, American Express, Diners Club, Bankcard, Discover and Switch. Other cards are available on request.
Example:
Visa
MasterCard
American
Express
|
|
|
| Store Currency
Shortcut:
store_currency
Location:
Store Menu
Stores
Localise
|
Changes the currency that your product prices are quoted in.
This does not have to be the national currency of your country.
Many merchants choose to display their prices in US dollars because it is easy for people around the world to convert into their own currency.
Example:
U.S. Dollar ($US)
|
|
|
| Store Location
Shortcut:
store_location
Location:
Store Menu
Stores
Localise
|
Changes the country of your store. This
information is important as it may also affect your shipping and tax options
for customers.
Example:
USA
|
|
|
| Store ABN
Shortcut:
store_abn
Location:
Store Menu
Stores
Localise
|
This option is for Australian stores only. If your store is being run from
Australia you will need to provide your ABN for GST regulation purposes.
The Jumbostore software is GST compliant and makes quick work of GST calculations.
Example:
82 678 678 678
|
|
|
| Measurement Units
Shortcut:
measure_units
Location:
Store Menu
Stores
Localise
|
Changes your measurement units for your store. This will be required for correct calculation of shipping charges. You may select between metric or imperial units.
Example:
Weight Units: Kilograms or Pounds
Volume Units: cubic centimeters or cubic inches
|
|
|
| New Shipping Method
Shortcut:
new_ship_method
Location:
Store Menu
Stores
Shipping
|
Creates a new shipping method. Each shipping method is an option for customers to choose.
Example:
Express Mail
|
|
|
| List Shipping Methods
Shortcut:
list_ship_method
Location:
Store Menu
Stores
Shipping
|
Lists all created shipping methods for editing, deleting and ranking.
Each shipping method is an option for customers to choose.
|
|
|
| Edit Shipping Method
Shortcut:
edit_ship_method
Location:
Store Menu
Stores
Shipping
|
Changes the properties for a particular shipping method.
|
|
|
| Delete Shipping Method
Shortcut:
delete_ship_method
Location:
Store Menu
Stores
Shipping
|
Deletes a shipping method.
ALL DATA IS LOST!!
Use this function with care.
|
|
|
| Rank Shipping Methods
Shortcut:
rank_ship_method
Location:
Store Menu
Stores
Shipping
|
Ranks all shipping methods in order to be presented in the shopping cart.
Most common shipping methods can be placed at the top of the list for easy selection by customers.
|
|
|
| Shipping Method Label
Shortcut:
ship_label
Location:
Store Menu
Stores
Shipping
|
Changes the label of the shipping method. This label will appear in the drop-down selection box for customer choice.
|
|
|
| Shipping Description
Shortcut:
ship_desc
Location:
Store Menu
Stores
Shipping
|
Changes the description of the shipping method. This description provides extra information to the customer such as delivery time.
This description appears in the shopping cart next to the shipping amount.
A different description is available for each shipping method.
|
|
|
| Delivery Region
Shortcut:
delivery_region
Location:
Store Menu
Stores
Shipping
|
Changes the region where the store will ship to.
"International" is the most common option however some stores may only ship their products into a particular region.
This affects the message displayed to customers.
If your required region is not listed, please contact Jumbostore.
|
|
|
| Delivery Time
Shortcut:
delivery_time
Location:
Store Menu
Stores
Shipping
|
Changes the time for earliest and guaranteed delivery.
These times are displayed to the customer.
|
|
|
| Shipping Charges
Shortcut:
ship_charge
Location:
Store Menu
Stores
Shipping
|
Changes the shipping charges option between Free, Quote or Calculated.
Free ignores charges. Quote informs customers that the store will quote for delivery. Calculated charges will be automatically calculated as per extra information.
|
|
|
| Fixed Shipping Charge
Shortcut:
fixed_ship_charge
Location:
Store Menu
Stores
Shipping
|
Changes the fixed fee (flat charge) for shipping, regardless of any other information such as size and weight.
The fixed fee may be based on per-item or per-order. A per-item fee is multiplied by the number of items in the order.
A per-order fee is charged only once per order.
|
|
|
| Order Shipping Charge
Shortcut:
order_ship_charge
Location:
Store Menu
Stores
Shipping
|
Sets the shipping charge to be based on the order total. For example, shipping charges may be set to $10 for order totals under $200 and $20 for orders over $200.
A percentage scale can be set using the perc_ship_charge function.
|
|
|
| Volume Shipping Charge
Shortcut:
vol_ship_charge
Location:
Store Menu
Stores
Shipping
|
Sets the shipping charge to be based on the volume of the ordered items. The volume of each product will need to be entered.
For example, shipping charges may be set to $10 per cubic meter.
|
|
|
| Weight Shipping Charge
Shortcut:
weight_ship_charge
Location:
Store Menu
Stores
Shipping
|
Sets the shipping charge to be based on the weight of the ordered items. The weight of each product will need to be entered.
For example, shipping charges may be set to $10 per 20Kg.
|
|
|
| Percentage Shipping Charge
Shortcut:
perc_ship_charge
Location:
Store Menu
Stores
Shipping
|
Sets the shipping charge to be based on a percentage of the order amount.
For example, shipping charges may be set to 10% of the order total.
|
|
|
| New Tax Options
Shortcut:
new_tax
Location:
Store Menu
Stores
Taxes
|
Creates a new tax option. Each tax option is linked to a region that the customer must select.
|
|
|
| List Tax Options
Shortcut:
list_tax
Location:
Store Menu
Stores
Taxes
|
Lists all created tax options for editing, deleting and ranking.
|
|
|
| Edit Tax Option
Shortcut:
edit_tax
Location:
Store Menu
Stores
Taxes
|
Changes the properties for a particular tax option.
|
|
|
| Delete Tax Option
Shortcut:
delete_tax
Location:
Store Menu
Stores
Taxes
|
Deletes a tax option.
ALL DATA IS LOST!!
Use this function with care.
|
|
|
| Rank Tax Options
Shortcut:
rank_tax
Location:
Store Menu
Stores
Taxes
|
Ranks all tax options in order to be presented in the shopping cart.
Most common tax options can be placed at the top of the list for easy selection by customers.
|
|
|
| Tax Description
Shortcut:
tax_desc
Location:
Store Menu
Stores
Taxes
|
Changes the description of the tax option. This description provides extra information to the customer and appears in the shopping cart next to the tax amount. A different description is available for each tax option.
|
|
|
| Tax Region
Shortcut:
tax_region
Location:
Store Menu
Stores
Taxes
|
Changes the region where the tax is applicable.
If your required region is not listed, please contact Jumbostore.
Example:
USA
|
|
|
| Tax Percentage
Shortcut:
tax_perc
Location:
Store Menu
Stores
Taxes
|
Sets the tax charge to be based on a percentage of the order amount. For example, tax charges may be set to 10% of the order total.
|
|
|
| Tax Fixed Order
Shortcut:
tax_fixed_order
Location:
Store Menu
Stores
Taxes
|
Sets the tax charge to be based on a fixed fee (flat charge) per order.
Example:
$22.00
|
|
|
| Tax Fixed Item
Shortcut:
tax_fixed_item
Location:
Store Menu
Stores
Taxes
|
Sets the tax charge to be based on a fixed fee (flat charge) per item. The total tax for the order will be calculated by adding up the tax charge on all the items.
|
|
|
| |
|
| Products |
|
| New Product
Shortcut:
product_new
Location:
Store Menu
Products
|
Adds a new product to the catalogue.
A product must be added to the catalogue before the HTML can be generated by Jumbostore.
Experienced developers may learn the HTML code required and may skip the step of adding all products into the catalogue.
|
|
|
| List Products
Shortcut:
product_list
Location:
Store Menu
Products
Edit
|
Lists all products currently in the catalogue.
A product must be added to the catalogue before the HTML can be generated by Jumbostore.
Experienced developers may learn the HTML code required and may skip the step of adding all products into the catalogue.
|
|
|
| Edit Products
Shortcut:
product_edit
Location:
Store Menu
Products
Edit
|
Edit any products in the catalogue.
|
|
|
| View Products
Shortcut:
product_view
Location:
Store Menu
Products
Edit
|
View a product listing in the Jumbomall. Each product is given a unique address within the Jumbomall with all the product information contained on that page.
|
|
|
| Delete Products
Shortcut:
product_delete
Location:
Store Menu
Products
Edit
|
Deletes one, some or all products in the catalogue.
ALL DATA WILL BE LOST FOR THOSE PRODUCTS!!
Use this function with care.
|
|
|
| Product Name
Shortcut:
product_name
Location:
Store Menu
Products
Edit
Settings
|
Changes the name of the product. Maximum 50 letters.
This is the common name that the product is referred to.
|
|
|
| Product Code
Shortcut:
product_code
Location:
Store Menu
Products
Edit
Settings
|
Changes the product code. This is usually an SKU or item number used in stock control.
Every product must have a product code.
Example:
FR0001
|
|
|
| Product Price
Shortcut:
product_price
Location:
Store Menu
Products
Edit
Settings
|
Changes the product price. The product price may also be free or not listed (quote request).
Example:
$55.90
|
|
|
| Product Category
Shortcut:
product_category
Location:
Store Menu
Products
Edit
Settings
|
Changes the product category used in the Jumbomall search.
Customers in the Jumbomall can limit their search to a particular category.
Simply select a store category that best suits this product to have extra customers for your store.
Example:
Fishing
Rods
|
|
|
| Product Description
Shortcut:
product_description
Location:
Store Menu
Products
Edit
Settings
|
Changes the description of your product.
This description is used in your store within the Jumbomall and gives more information to your customers.
5 lines maximum.
Example:
The "Anglers Master"
Fishing Rod is built with the serious angler in mind. Crafted in solid
fibre glass it has a sold wood handle and 6 ringlets for extra line strength.
|
|
|
| Product Keywords
Shortcut:
product_keywords
Location:
Store Menu
Products
Edit
Settings
|
Changes the keywords for the products used in the Jumbomall search.
Enter a number of descriptive keywords that customers would use to find your product.
These keywords are matched in the search.
Separate the keywords with spaces.
Example:
rod
fishing fibre glass sport recreation
|
|
|
| Product Website
Shortcut:
product_website
Location:
Store Menu
Products
Edit
Settings
|
Changes the product website (URL) that is used to link customers from your Jumbomall store to your website.
This is optional.
Example:
http://www.jbfishing.com/rod001.html
|
|
|
| Product Picture
Shortcut:
product_picture
Location:
Store Menu
Products
Edit
Settings
|
Changes the web address (URL) of an image of your product.
The image is displayed on your product page in your store in the Jumbomall.
This image is stores on your server.
Example:
http://www.jbfishing.com/rod001.jpg
|
|
|
| Product Quantity
Shortcut:
product_quantity
Location:
Store Menu
Products
Edit
Advanced
|
Sets the minimum quantity of products that can be ordered.
This function is useful when products must be bought in a batch of say 6.
|
|
|
| Product Weight
Shortcut:
product_weight
Location:
Store Menu
Products
Edit
Advanced
|
Sets the weight of the product for calculating shipping charges.
|
|
|
| Product Volume
Shortcut:
product_volume
Location:
Store Menu
Products
Edit
Advanced
|
Sets the volume of the product for calculating shipping charges.
|
|
|
| Product Download
Shortcut:
product_download
Location:
Store Menu
Products
Edit
Advanced
|
Sets the link (URL) to download a file following a successful purchase.
Example:
http://www.jbfishing.com/rod001.exe
|
|
|
| Product Options
Shortcut:
product_options
Location:
Store Menu
Products
Edit
Advanced
|
Links the product with one of the product options that has been created.
Product options can be created to allow customers to select extra product options such as size and color.
Example:
Red
Blue
Black
Yellow
|
|
|
| New Product Option
Shortcut:
new_product_option
Location:
Store Menu
Products
Option
|
Creates a new product option that can be linked to a product.
Product options can be created to allow customers to select extra product options such as size and color.
|
|
|
| List Product Options
Shortcut:
list_product_options
Location:
Store Menu
Products
Option
|
Lists all created product options.
|
|
|
| Edit Product Option
Shortcut:
edit_product_option
Location:
Store Menu
Products
Option
|
Changes a product options.
|
|
|
| Delete Product Option
Shortcut:
delete_product_option
Location:
Store Menu
Products
Option
|
Deletes one or more product options.
ALL DATA WILL BE LOST FOR THOSE OPTIONS!!
Use this function with care.
|
|
|
| Rank Product Option
Shortcut:
rank_product_option
Location:
Store Menu
Products
Option
|
Ranks the product options into the desired order.
|
|
|
| Option Code
Shortcut:
option_code
Location:
Store Menu
Products
Option
|
Sets the unique code to differentiate this product option from others.
Example:
CL0001
|
|
|
| Option Label
Shortcut:
option_label
Location:
Store Menu
Products
Option
|
Sets the name to identify this product option. This makes
using product options a lot easier when processing customers orders and
should also be easily understandable to your customers.
Example:
Color
Selection
|
|
|
| Option Type
Shortcut:
option_type
Location:
Store Menu
Products
Option
|
Sets the type of option to be used. Choices are Drop-down List, Radio Buttons, Checkboxes, Text Field or Text Area.
|
|
|
| Option Values
Shortcut:
option_values
Location:
Store Menu
Products
Option
|
Sets the choices available for the option.
Each choice has a name and a price differential.
The price differential is used to alter the price of the product if that option is selected.
Example:
Large
Medium
Small
|
|
|
| Reqired Option Values
Shortcut:
option_value_req
Location:
Store Menu
Products
Option
|
Sets whether the customer must select an option or if the option may be left unselected.
Some products require a selection while others do not.
|
|
|
| Add Category
Shortcut:
add_category
Location:
Store Menu
Products
Categories
|
Creates a new category to your store.
Product categories assist you in departmentalizing your store and makes finding
products within your store easier. Product categories also help customers
understand the various types of products that your store has available
without having to look at each product available.
|
|
|
| List Category
Shortcut:
list_category
Location:
Store Menu
Products
Categories
|
Lists all categories that have been created.
|
|
|
| Edit Category
Shortcut:
edit_category
Location:
Store Menu
Products
Categories
|
Changes the properties for a category.
|
|
|
| Delete Category
Shortcut:
delete_category
Location:
Store Menu
Products
Categories
|
Deletes one or more categories.
ALL DATA WILL BE LOST FOR THOSE CATEGORIES!!
Use this function with care.
|
|
|
| Category Name
Shortcut:
category_name
Location:
Store Menu
Products
Categories
|
Sets the name for a product category. This category
should be related to the product contained within and assist customers
in finding the product they wish to purchase.
Example:
Hooks
and Sinkers
|
|
|
| Category Description
Shortcut:
category_desc
Location:
Store Menu
Products
Categories
|
Sets the description of the category to further
explain the categories products and contents.
Example:
This
area of our web store contains a large range of Hooks and Sinkers available
for purchase. Packs are available of each item in sizes of 10, 20, and
30.
|
|
|
| Category Image
Shortcut:
category_image
Location:
Store Menu
Products
Categories
|
Sets the link to the web address of a picture to associate
with this product category. This can also assist customers in finding
particular product types within your store, should be quick to load, and
will also improve the look and feel of your store.
Example:
http://www.jbfishing.com/hooks-sinkers.jpg
|
|
|
| Category in Jumbomall
Shortcut:
category_jumbomall
Location:
Store Menu
Products
Categories
|
Sets one of the many Jumbomall categories to associate with this custom category.
This improves the searching capability and will send more customers into your store.
Example:
Sports
and Outdoor
|
|
|
| New Product Picture
Shortcut:
new_prod_pic
Location:
Store Menu
Products
Pictures
|
Adds a new product picture for a selected product.
Use the "Browse" button to locate either a gif or jpg file on your computer, select the product and upload the image to the Jumbo server.
This image will appear in the product page in your store within the Jumbomall.
|
|
|
| List Product Pictures
Shortcut:
list_prod_pic
Location:
Store Menu
Products
Pictures
|
Lists all uploaded images.
These images may then be deleted if required.
|
|
|
| Delete Product Pictures
Shortcut:
delete_prod_pic
Location:
Store Menu
Products
Pictures
|
Deletes all selected images.
ALL DATA WILL BE LOST FOR THOSE IMAGES!!
Use this function with care.
|
|
|
| New Product Thumbnail
Shortcut:
new_prod_thumb
Location:
Store Menu
Products
Thumbnails
|
Adds a new product thumbnail picture for a selected product.
Thumbnails are small pictures (60x60 pixels) that appear in the shopping cart.
These thumbnails make it easy for customers to visualize the products that have been added into the shopping cart.
|
|
|
| List Product Thumbnails
Shortcut:
list_prod_thumb
Location:
Store Menu
Products
Thumbnails
|
Lists all uploaded thumbnail images.
These images may then be deleted if required.
|
|
|
| Delete Product Thumbnails
Shortcut:
delete_prod_thumb
Location:
Store Menu
Products
Thumbnails
|
Deletes all selected thumbnail images.
ALL DATA WILL BE LOST FOR THOSE IMAGES!!
Use this function with care.
|
|
|
| Batch Upload
Shortcut:
batch_upload
Location:
Store Menu
Products
Batch
|
Uploads your product catalogue as a batch.
This function is faster than manually entering each product individually.
The product catalogue is contained in a CSV (Comma Separated Values) text file.
The format of this file is determined by first manually entering a few products and exporting these products using the batch_export function.
Select the upload option to either create and update, create only, update only or replace the existing catalogue.
NOTE: Some database / spreadsheet experience required.
|
|
|
| Batch Export
Shortcut:
batch_export
Location:
Store Menu
Products
Batch
|
Exports your product catalogue into a CSV (Comma Separated Values) text file.
This file may be imported into a spreadsheet or database program.
The file may also be stored as a backup and be uploaded at any time.
NOTE: Some database / spreadsheet experience required.
|
|
|
| |
|
| Customization |
|
| Edit Custom Theme
Shortcut:
edit_custom_theme
Location:
Store Menu
Customization
Custom Theme
|
Changes the HTML for the theme used for your shopping cart, secure checkout and success pages.
Use the "Preview" button to see your changes and the "Save" button to save your changes.
The theme consists of a header (top) and a footer (bottom).
The middle is generated by the other customization functions.
Matching the theme to your website will make your ordering system look more professional.
|
|
|
| Edit Email
Shortcut:
edit_email
Location:
Store Menu
Customization
Email
|
Changes the wording of the email that is automatically sent to the customer after each order.
Use the "Subject Line" box to change the subject of the email and the "Signature" box to change the signature (end) of the email body.
The body of the email is generated automatically to include the order details.
Example:
Subject Line:
Joe Bloggs Fishing Tackle Online Store
Signature:
Thank you for your business.
If you have any problems with your purchase, please email help@jbfishing.com
|
|
|
| Edit Shopping Cart Layout
Shortcut:
edit_cart_layout
Location:
Store Menu
Customization
Shopping
Cart
|
Changes the HTML for the shopping cart layout.
This HTML code fits between the header and footer code defined in the edit_custom_theme function.
|
|
|
| Edit Shopping Cart Items
Shortcut:
edit_cart_items
Location:
Store Menu
Customization
Shopping
Cart
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Changes the HTML for the items within the shopping cart table.
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| Edit Empty Shopping Cart
Shortcut:
edit_empty_cart
Location:
Store Menu
Customization
Shopping
Cart
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Changes the HTML for the message that appears when the shopping cart is empty.
This HTML code fits between the header and footer code defined in the edit_custom_theme function.
The empty shopping cart message appears when all the products in the cart are deleted.
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| Edit Checkout Layout
Shortcut:
edit_checkout_layout
Location:
Store Menu
Customization
Shopping
Checkout
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Changes the HTML for the checkout page layout. This HTML code fits between the header and footer code defined in the edit_custom_theme function.
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| Edit Checkout Items
Shortcut:
edit_checkout_items
Location:
Store Menu
Customization
Shopping
Checkout
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Changes the HTML for the items within the checkout table.
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| New Custom Field
Shortcut:
new_custom_fields
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Creates a new custom field.
A custom field is extra information that can be collected in the checkout page and are included in the automatic email and the order vault.
Many stores require extra information such as Customer Number, Tax ID, or special delivery instructions.
Once custom fields are created, they automatically appear in the checkout layout.
The %store_fields% marker is used to locate the position of these custom fields.
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| List Custom Fields
Shortcut:
list_custom_fields
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Lists all custom fields that have been created.
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| Edit Custom Field
Shortcut:
edit_custom_field
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Changes a particular custom fields that has been previously created.
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| Delete Custom Fields
Shortcut:
delete_custom_fields
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Deletes one or more custom fields (as selected).
ALL DATA WILL BE LOST FOR THOSE FIELDS!!
Use this function with care.
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| Rank Custom Fields
Shortcut:
rank_custom_fields
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Ranks all custom fields to your desired sequence.
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| Custom Field Label
Shortcut:
custom_field_label
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Changes the custom field label. This is the text that the customer will see and may include spaces.
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| Custom Field Code
Shortcut:
custom_field_code
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Changes the custom field code used to identify the field.
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| Custom Field Type
Shortcut:
custom_field_type
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Changes the custom field type.
The type can be a drop-down list, Radio buttons, Checkboxs, Text Field (single line), Text Area (multi-line).
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| Custom Field Values
Shortcut:
custom_field_val
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Changes the options that may be selected by the customer.
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| Custom Field Required
Shortcut:
custom_field_req
Location:
Store Menu
Customization
Shopping
Checkout
Fields
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Sets the field to be required (customers must select an option) or not required.
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| Edit Success Page
Shortcut:
edit_success
Location:
Store Menu
Customization
Shopping
Confirmation
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Changes the look of the success page that appears immediately after a successful order.
The HTML is inserted between the header and footer defined in the edit_custom_theme function.
Dynamic content can be used by inserting a variable enclosed in "%" signs.
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| Edit Status Messages
Shortcut:
edit_status
Location:
Store Menu
Customization
Shopping
Confirmation
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Changes the wording of status messages that appear in different circumstances.
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| Edit Cart Buttons
Shortcut:
edit_cart_buttons
Location:
Store Menu
Customization
Shopping
Buttons
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Changes the buttons used on the shopping cart and checkout pages.
The "Update" button is used to update (refresh) the shopping cart page.
The "Checkout" button is used to move from the shopping cart to the checkout page.
The "Purchase" button is used to place the order on the checkout page.
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| Search Layout
Shortcut:
search_layout
Location:
Store Menu
Customization
Product Search
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Changes the HTML for the body of the search results page.
A search facility may be added to your website allowing customers to search your product catalogue.
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| Search Result
Shortcut:
search_result
Location:
Store Menu
Customization
Product Search
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Changes the HTML for the matching products resulting from the search.
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| Search More Results
Shortcut:
search_more_results
Location:
Store Menu
Customization
Product Search
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Generates the HTML for a link to proceed to the next page of matching products.
Generally it is more convenient to limit the number of search results to a manageable page size and link from page to page.
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| End of Search Results
Shortcut:
end_search_results
Location:
Store Menu
Customization
Product Search
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Changes the HTML for the message that appears when the search results reach the last page.
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| Search No Match
Shortcut:
search_no_match
Location:
Store Menu
Customization
Product Search
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Changes the HTML for the message that appears when there are no matches found.
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| New Upload Image
Shortcut:
new_upload_image
Location:
Store Menu
Customization
Upload Images
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Uploads a new image to the Jumbo server.
Once uploaded, the web address (URL) can be used with other functions.
Images are uploaded to a http server and therefore can only be used in non-https pages.
To upload images to the https secure server, please refer to the relevant functions or contact Jumbostore.
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| List Upload Images
Shortcut:
list_upload_images
Location:
Store Menu
Customization
Upload Images
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Lists all images that have been uploaded to the http server.
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| Delete Upload Images
Shortcut:
delete_upload_images
Location:
Store Menu
Customization
Upload Images
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Delete all selected images that have been uploaded to the http server.
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| Order
Processing |
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| Order Status
Shortcut:
order_status
Location:
Vault Menu
Orders
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Displays the general status of all orders by listing the number of unprocessed orders and the number of orders not yet shipped.
This is an action list of orders that need to be attended to.
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| List Orders
Shortcut:
list_orders
Location:
Vault Menu
Orders
Process
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Lists all orders requiring attention. Orders go through 3 stages:
1. Pending. This indicates the order has been accepted but a delay has occurred (waiting for stock to arrive).
2. Approved/Declined. This indicates if the merchant has accepted or declined the order.
3. Shipped. This indicates if the order has been shipped.
To process an order, check the required action and click "Process Checked Orders".
Multiple orders and actions can be done in one step. To look up the details of an order, click on the order number.
An email is automatically sent to the customer notifying them of the change of status. To disable this email, use the "Send Confirmation Email to Customer" option.
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| Order Pending
Shortcut:
order_pending
Location:
Vault Menu
Orders
Process
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Sets an order as "pending" indicating that the order has been approved but a delay has occurred.
The most common use of this function is when a product is out of stock, but will be shipped shortly.
If an order cannot be shipped within a reasonable time, the order should be declined. When the product arrives and is shipped, click on "shipped" and the order will disappear from the list.
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| Order Approved
Shortcut:
order_approved
Location:
Vault Menu
Orders
Process
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Sets an order as "approved" meaning that the merchant is willing to ship the products.
Please note this is different from a credit card approval.
If the realtime mode is switched ON (realtime_mode) then the customers' credit card is billed at the time of the order.
If you decide to decline the order, the customer will need to be refunded.
If the realtime mode is switched OFF, the credit card is billed when this function is used.
An automatic email is sent to the customer notifying them of the change of status.
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| Order Declined
Shortcut:
order_declined
Location:
Vault Menu
Orders
Process
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Sets an order as "declined" meaning that the merchant is unwilling to ship the products.
Please note this is different from a credit card approval.
If the realtime mode is switched ON (realtime_mode) then the customers' credit card is billed at the time of the order.
If you decide to decline the order, the customer will need to be refunded.
If the realtime mode is switched OFF, the credit card is billed when this function is used.
An automatic email is sent to the customer notifying them of the change of status.
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| Order Cancelled
Shortcut:
order_cancelled
Location:
Vault Menu
Orders
Process
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Sets an order as "cancelled" meaning that the order has previously been approved by the merchant but now must be cancelled because of an agreement between the customer and the merchant.
An order can only be cancelled from the "Order Detail" page.
If the customers' credit card has been billed then it will need to be refunded.
See order_refund function.
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| Order Refund
Shortcut:
order_refund
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Refunds and order to a customer. This function sends a request to Jumbo staff who will notify the bank to refund the order and return the money.
An automatic email will be sent to the customer when the refund is complete.
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| Order Shipped
Shortcut:
order_shipped
Location:
Vault Menu
Orders
Process
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Sets an order as "shipped" meaning that the product has been sent to the customer.
This indicates the order is compete and the order will not appear on the "Current Orders" list.
However the order will still be kept on record.
An automatic email is sent to the customer notifying them of the change of status.
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| Test Order Send
Shortcut:
test_order_send
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Sends a test order through your system. A test order works exactly like a normal order except no money is billed.
The first time this function is used, a request is sent to Jumbo staff who will email you back with details.
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| Test Order Mark
Shortcut:
test_order_mark
Location:
Vault Menu
Orders
Process
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Sets an order as "test" meaning that the order is only used for testing purposes.
The order background is changed to grey.
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| Print Order
Shortcut:
print_order
Location:
Vault Menu
Orders
Process
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Prints a hard copy of your order.
Click on the order number to enter the "Order Details" page.
At the bottom of this page is a "Print Version" link that will generate a clean version for printing.
Use your web browsers print function (File, Print or Ctrl+P) to print this page.
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| Find Order Number
Shortcut:
find_order_num
Location:
Vault Menu
Orders
Find
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Finds an order from the order number.
All orders are assigned a unique number in the format JUM-xxxxx-yyyyy.
The xxxxx number is assigned by Jumbo and yyyyy is assigned by our gateway for credit card authorization.
If the order did not have the credit card approved by the Jumbo gateway, the yyyyy digits will be omitted.
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| Find All Orders
Shortcut:
find_all_orders
Location:
Vault Menu
Orders
Find
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Finds all orders that have been processed regardless of status.
This returns a list of all orders between 2 dates.
NOTE: This list does not include order attempts where the credit card was declined.
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| Find Approved Orders
Shortcut:
find_approved_orders
Location:
Vault Menu
Orders
Find
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Finds all orders that have been approved by the merchant.
This returns a list of all orders between 2 dates.
NOTE: This list does not include order attempts where the credit card was declined.
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| Find Declined Orders
Shortcut:
find_declined_orders
Location:
Vault Menu
Orders
Find
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Finds all orders that have been declined by the merchant.
This returns a list of all orders between 2 dates.
NOTE: This list does not include order attempts where the credit card was declined.
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| Find Shipped Orders
Shortcut:
find_shipped_orders
Location:
Vault Menu
Orders
Find
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Finds all orders that have been shipped by the merchant.
This returns a list of all orders between 2 dates.
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| Find Cancelled Orders
Shortcut:
find_cancelled_orders
Location:
Vault Menu
Orders
Find
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Finds all orders that have been cancelled by the merchant.
A cancelled order has been previously approved by the merchant but has later been cancelled by either the customer or the merchant.
This returns a list of all orders between 2 dates.
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| Export All Orders
Shortcut:
export_all_orders
Location:
Vault Menu
Orders
Export
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Exports all orders into a CSV (Comma Separated Values) text file that can be opened by a spreadsheet or a database program.
Orders are sorted by date as specified. All orders in the vault have credit card approval. Orders that have had the credit card declined are discarded.
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| Export Approved Orders
Shortcut:
export_approved_orders
Location:
Vault Menu
Orders
Export
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Exports all approved orders into a CSV (Comma Separated Values) text file that can be opened by a spreadsheet or a database program.
Orders are sorted by date as specified. "Approved" orders are orders that have been accepted by the merchant.
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| Export Declined Orders
Shortcut:
export_declined_orders
Location:
Vault Menu
Orders
Export
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Exports all declined orders into a CSV (Comma Separated Values) text file that can be opened by a spreadsheet or a database program.
Orders are sorted by date as specified. "Declined" orders are orders that have been rejected by the merchant.
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| Export Shipped Orders
Shortcut:
export_declined_orders
Location:
Vault Menu
Orders
Export
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Exports all shipped orders into a CSV (Comma Separated Values) text file that can be opened by a spreadsheet or a database program.
Orders are sorted by date as specified.
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| Export Cancelled Orders
Shortcut:
export_cancelled_orders
Location:
Vault Menu
Orders
Export
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Exports all cancelled orders into a CSV (Comma Separated Values) text file that can be opened by a spreadsheet or a database program.
Orders are sorted by date as specified. "Cancelled" orders have been previously approved by the merchant but have later been cancelled by either the customer or the merchant.
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| Graph of Sales over Time
Shortcut:
graph_sales_time
Location:
Vault Menu
Orders
Export
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Creates a graphical report of Sales over Time.
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| Graph of Sales by Country
Shortcut:
graph_sales_country
Location:
Vault Menu
Orders
Export
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Creates a graphical report of Sales by Country.
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| Graph of Sales by Orders
Shortcut:
graph_sales_orders
Location:
Vault Menu
Orders
Export
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Creates a graphical report of Sales by number of orders.
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| Success Ratio
Shortcut:
success_ratio
Location:
Vault Menu
Orders
Export
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Generates a report of the success ratio.
The success ratio is the number of successful orders to the total number of orders.
A successful order is an order that has not been declined or cancelled.
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| Affiliates |
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| Affilates ON/OFF
Shortcut:
aff_on_off
Location:
Vault Menu
Affiliates
Merchants
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Switches the affiliates system on and off for a particular store.
To switch on the affiliates system, enter a commission rate higher than 0%.
To switch off the affiliates system, return the commission rate to 0%.
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| List Affiliate Status
Shortcut:
list_aff_status
Location:
Vault Menu
Affiliates
Merchants
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Lists all stores with their affiliate status (on or off).
If the affiliate status is on, further functions are available to list joined affiliates.
Switches the affiliates system on and off for a particular store.
To switch on the affiliates system, enter a commission rate higher than 0%.
To switch off the affiliates system, return the commission rate to 0%.
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| Edit Commission
Shortcut:
aff_commission
Location:
Vault Menu
Affiliates
Merchants
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Changes the commission rate offered to affiliates.
This is the percentage of sales that is due to an affiliate if they have successfully created found a customer for your store.
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| Edit Expiry
Shortcut:
aff_expiry
Location:
Vault Menu
Affiliates
Merchants
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Changes the expiry time (days) of the customer tag.
When an affiliate sends a customer to your site, that customer is "tagged" with the name of the affiliate.
This tag is a web browser cookie that is set to expire after this time period.
If the customer makes a purchase within the expiry time, the sale is credited to the affiliate and commission is due.
If the customer makes a purchase after the expired time, the sale is not credited to the affiliate and commission is not due.
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| Generate HTML to Signup Affiliates
Shortcut:
html_aff_signup
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Generates the HTML code to paste into your website to signup affiliates.
This HTML creates a form where new affiliates must enter their name and email address.
A password is emailed to the affiliate together with the HTML link for the tag page.
The tag page is the page on your site that the affiliates will send their customers to.
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| Generate HTML for Affiliate Login
Shortcut:
html_aff_login
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Generates the HTML code to paste into your website to login affiliates.
After login, affiliates can retrieve their orders.
This is the same as logging into the Jumbostore, but is more direct.
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| Edit Tag Page
Shortcut:
edit_tag_page
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Changes the web address (URL) of the tag page.
The tag page is part of your web site and should display your offer and ask the customer to buy or link to get more information.
The customer may make their purchase at any page on your site after the tag page.
Affiliates will send their customers to a web address at Jumbostore that will "tag" the customer to that affiliate and forward them on to your tag page.
If that tagged customer makes a purchase before the expiry date, the sale will be credited to that affiliate.
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| List all Affilates
Shortcut:
list_all_aff
Location:
Vault Menu
Affiliates
Merchants
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Lists all affiliates signed up to promote your store.
This including those that have made no sales and those that have.
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| Reject Affiliate
Shortcut:
reject_aff
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Rejects an affilate and removes them from the list.
When an affilate signs up to your affiliate program, an email will be sent to you and their name will be added to the list.
Use this function if you wish to reject this affiliate for whatever reason.
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| List Processed Affilate Orders
Shortcut:
list_processed_aff_orders
Location:
Vault Menu
Affiliates
Merchants
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Lists all affiliates that have processed orders credited to them.
An processed order has not yet been approved or declined by the merchant.
Details of those affiliates orders can then be listed.
Orders are approved or declined with the order_approved or order_declined functions.
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| List Approved Affilate Orders
Shortcut:
list_approved_aff_orders
Location:
Vault Menu
Affiliates
Merchants
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Lists all affiliates that have approved orders credited to them.
An approved order have been accepted by the merchant and commission will be due.
Details of those affiliates orders can then be listed.
Orders are approved or declined with the order_approved or order_declined functions.
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| Find Affilates
Shortcut:
find_aff
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Find affilates to promote your store.
Affiliates must join your program and set up their promotional activities to send traffic to your web site.
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| List Joined Stores
Shortcut:
list_joined_stores
Location:
Vault Menu
Affiliates
Partners
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Lists all stores that an affiliate has joined.
This function is for the affiliate (partner).
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| Tag Page Link
Shortcut:
tag_page_link
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Get the link to the tag page that traffic should be sent to.
The link is emailed when a store is joined, but if this is lost, use this function to find the link.
All customer traffic should be sent to this link to have the customer "tagged" to your account.
Once tagged, the customers' order will be credited to your account and commission will be due.
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| List All Sales
Shortcut:
list_all_sales
Location:
Vault Menu
Affiliates
Partners
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Lists all sales made for a particular store.
This includes both approved and declined orders.
Commission is due on approved orders but not on declined orders.
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| List Approved Sales
Shortcut:
list_approved_sales
Location:
Vault Menu
Affiliates
Partners
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Lists all sales made for a particular store that have been approved by the merchant.
Commission is due on these sales.
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| Apply to become an affiliate
Shortcut:
apply_aff
Location:
Vault Menu
Affiliates
Partners
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Apply to become an affiliate with a store that has an affiliate program.
Some stores that are seeking affiliates will be listed.
Use the "Join" button to send your request to that store.
The link to the stores tag page will be emailed to you.
This is the link that all customer traffic should be sent to.
The customer will be tagged to your account and if that customer makes a purchase before the expiry date, the sale will be credited to you and commission will be due.
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