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JUMBOSTORE AND JUMBOPAY
FUNCTION INSTRUCTIONS

Welcome to the instructions page.

Each function has a description, shortcut and location in the administration area. You will be asked to login to your store the first time you run a function. This page is printer-friendly for those that prefer to print and read.

Account Settings  
Change Username

Shortcut:
user_name

Location:
 Vault
  Account
   Login Info

Changes the login Username. The username can be any word up to 20 letters or your email address. A secure connection is used to encrypt the information during transfer.

Example:

jbloggs or jbloggs@bloggs.com

Change Password

Shortcut:
user_pass

Location:
 Vault
  Account
   Login Info

Changes the login Password. We recommend changing it regularly and making sure it contains a combination of letters and numbers. A secure connection is used to encrypt the information during transfer.

Example:

aje2g4h5

Change Contact Name

Shortcut:
contact_name

Location:
 Vault
  Account
   Contact Info

Changes the name of the primary contact person for your store. This will assist the team at Jumbostore should we ever need to contact you in regard to your Jumbostore account, and also aids us in any event where we need to refer a customer to you directly.

Example:

John C. Citizen

Change Contact Email

Shortcut:
contact_email

Location:
 Vault
  Account
   Contact Info

Changes the contact email address for your store. This is the email address where all order confirmations and other important information is sent. You should ensure that the email address you provide is correct and reliable.

Example:

jbloggs@bloggs.com

Change Contact Numbers

Shortcut:
contact_numbers

Location:
 Vault
  Account
   Contact Info

Changes the contact phone and fax numbers for the primary contact person.

Example:

Phone: 123 2345 2345
Fax: 123 3456 3456

Change Contact Address

Shortcut:
contact_address

Location:
 Vault
  Account
   Contact Info

Changes the address of the primary contact person. This contact address will be required for mailing of information and / or payments from your Jumbostore. You should provide all of the required information including state, country, and zip code.

Example:

Joe Bloggs
41 Bloggs Avenue
Bloggsville, USA 45532

 

 

Store Properties  
New Store

Shortcut:
new_store

Location:
 Store Menu
  Stores

Creates a new store. This store is associated with the primary contact person. It is possible to have many stores associated with one person. These stores may be all different, or may be departments of one large store.

Example:

Joe Bloggs' Fishing Tackle

List Stores

Shortcut:
list_stores

Location:
 Store Menu
  Stores

Lists all stores associated with the primary contact person. It is possible to have many stores associated with one person. These stores may be all different, or may be departments of one large store.

Example:

Joe Bloggs' Fishing Tackle

Delete Store

Shortcut:
delete_store

Location:
 Store Menu
  Stores

Deletes a store.
ALL DATA WILL BE LOST!!
Please use this function with caution.

View Store Listing

Shortcut:
view_store

Location:
 Store Menu
  Stores

Views the store listing in the Jumbomall. Each store has the option to be listed in the Jumbomall for extra customer traffic.

Store Name

Shortcut:
store_name

Location:
 Store Menu
  Stores
   Settings

Changes the name of your store. This is not your username.

Example:

Joe Bloggs' Fishing Tackle

Store Category

Shortcut:
store_category

Location:
 Store Menu
  Stores
   Settings

Changes the category within the Jumbomall. This is used in the shoppers search and will bring extra customers into your store.

Example:

Sports and Outdoor

Store Description

Shortcut:
store_description

Location:
 Store Menu
  Stores
   Settings

Changes the short description of your store. There is enough space for 5 lines of text. No HTML tags allowed. This description is used in your stores listing in the Jumbomall. . This will help customers identify which stores are likely to have the products and services they are searching for.

Example:

Joe Bloggs' Fishing Tackle manufacturers and sells some of the best fishing tackle available in Australia today. All of Joe Bloggs' equipment is covered by 12 month warranty and has been proven to stand the test of time. Be sure to check out our great range of rods, reels, hooks, and other tackle supplies.

Store Keywords

Shortcut:
store_keywords

Location:
 Store Menu
  Stores
   Settings

Changes the keywords for the store used by the keywords search in the Jumbomall. The more words you can provide, the better the chance that your store will come up in Search results. The keywords need only to be separated by a space.

Example:

fishing tackle Joe Bloggs fish hooks reels rods

Store Website

Shortcut:
store_url

Location:
 Store Menu
  Stores
   Settings

Changes the URL (web site address) of your stores web site. This link will be positioned in your store in the Jumbomall so customers can visit this site to get further information. A website also demonstrates your commitment to online trade.

Example:

http://www.jbfishing.com

Store Logo

Shortcut:
store_logo

Location:
 Store Menu
  Stores
   Settings

Changes the URL to an image of your store logo hosted on your server. The logo will appear on you store within the Jumbomall and will make your store look more professional.

Example:

http://www.jbfishing.com/logo.jpg

Realtime Mode

Shortcut:
realtime_mode

Location:
 Store Menu
  Stores
   Payments

Switches the realtime mode on and off. When switched on, the customers' credit card is billed immediately after the order. When switched off, the customers' credit card is not billed immediately and is billed manually from the vault. Merchants sometimes want to check if a product is in stock before billing the card, rather than sending through a refund.

Example:

= ON        = OFF

Purchasing Policy

Shortcut:
purchasing_policy

Location:
 Store Menu
  Stores
   Payments

Changes your purchasing policy message. This message appears in your store in the Jumbomall and informs a customer what your policy is. You should provide customers with your policies regarding purchases, refunds and returns.

Example:

Joe Bloggs' Fishing tackle is happy to exchange goods that do not meet with customers satisfaction within 2 weeks of purchase. Should goods be faulty on arrival Joe Bloggs' aims to have replacement goods shipped to customer within 7 days.

Payment Options

Shortcut:
payment_options

Location:
 Store Menu
  Stores
   Payments

Changes your payment options that you provide to your customers. Your choices are Credit Card, Check/Cheque, Cash, Transfer, C.O.D,. Money Order, Pick Up, P.O. Number, PayPal and Other.

Example:

 Credit Card
 Cheque
 Cash
 PayPal

Credit Cards

Shortcut:
credit_cards

Location:
 Store Menu
  Stores
   Payments

Changes your accepted credit cards. Your choices are Visa, Mastercard, American Express, Diners Club, Bankcard, Discover and Switch. Other cards are available on request.

Example:

 Visa
  MasterCard
  American Express

Store Currency

Shortcut:
store_currency

Location:
 Store Menu
  Stores
   Localise

Changes the currency that your product prices are quoted in. This does not have to be the national currency of your country. Many merchants choose to display their prices in US dollars because it is easy for people around the world to convert into their own currency.

Example:

U.S. Dollar ($US)

Store Location

Shortcut:
store_location

Location:
 Store Menu
  Stores
   Localise

Changes the country of your store. This information is important as it may also affect your shipping and tax options for customers.

Example:

USA

Store ABN

Shortcut:
store_abn

Location:
 Store Menu
  Stores
   Localise

This option is for Australian stores only. If your store is being run from Australia you will need to provide your ABN for GST regulation purposes. The Jumbostore software is GST compliant and makes quick work of GST calculations.

Example:

82 678 678 678

Measurement Units

Shortcut:
measure_units

Location:
 Store Menu
  Stores
   Localise

Changes your measurement units for your store. This will be required for correct calculation of shipping charges. You may select between metric or imperial units.

Example:

Weight Units:  Kilograms or Pounds
Volume Units: cubic centimeters or cubic inches

New Shipping Method

Shortcut:
new_ship_method

Location:
 Store Menu
  Stores
   Shipping

Creates a new shipping method. Each shipping method is an option for customers to choose.

Example:

Express Mail

List Shipping Methods

Shortcut:
list_ship_method

Location:
 Store Menu
  Stores
   Shipping

Lists all created shipping methods for editing, deleting and ranking. Each shipping method is an option for customers to choose.

Edit Shipping Method

Shortcut:
edit_ship_method

Location:
 Store Menu
  Stores
   Shipping

Changes the properties for a particular shipping method.

Delete Shipping Method

Shortcut:
delete_ship_method

Location:
 Store Menu
  Stores
   Shipping

Deletes a shipping method.
ALL DATA IS LOST!!
Use this function with care.

Rank Shipping Methods

Shortcut:
rank_ship_method

Location:
 Store Menu
  Stores
   Shipping

Ranks all shipping methods in order to be presented in the shopping cart. Most common shipping methods can be placed at the top of the list for easy selection by customers.

Shipping Method Label

Shortcut:
ship_label

Location:
 Store Menu
  Stores
   Shipping

Changes the label of the shipping method. This label will appear in the drop-down selection box for customer choice.

Shipping Description

Shortcut:
ship_desc

Location:
 Store Menu
  Stores
   Shipping

Changes the description of the shipping method. This description provides extra information to the customer such as delivery time. This description appears in the shopping cart next to the shipping amount. A different description is available for each shipping method.

Delivery Region

Shortcut:
delivery_region

Location:
 Store Menu
  Stores
   Shipping

Changes the region where the store will ship to. "International" is the most common option however some stores may only ship their products into a particular region. This affects the message displayed to customers. If your required region is not listed, please contact Jumbostore.

Delivery Time

Shortcut:
delivery_time

Location:
 Store Menu
  Stores
   Shipping

Changes the time for earliest and guaranteed delivery. These times are displayed to the customer.

Shipping Charges

Shortcut:
ship_charge

Location:
 Store Menu
  Stores
   Shipping

Changes the shipping charges option between Free, Quote or Calculated. Free ignores charges. Quote informs customers that the store will quote for delivery. Calculated charges will be automatically calculated as per extra information.

Fixed Shipping Charge

Shortcut:
fixed_ship_charge

Location:
 Store Menu
  Stores
   Shipping

Changes the fixed fee (flat charge) for shipping, regardless of any other information such as size and weight. The fixed fee may be based on per-item or per-order. A per-item fee is multiplied by the number of items in the order. A per-order fee is charged only once per order.

Order Shipping Charge

Shortcut:
order_ship_charge

Location:
 Store Menu
  Stores
   Shipping

Sets the shipping charge to be based on the order total. For example, shipping charges may be set to $10 for order totals under $200 and $20 for orders over $200. A percentage scale can be set using the perc_ship_charge function.

Volume Shipping Charge

Shortcut:
vol_ship_charge

Location:
 Store Menu
  Stores
   Shipping

Sets the shipping charge to be based on the volume of the ordered items. The volume of each product will need to be entered. For example, shipping charges may be set to $10 per cubic meter.

Weight Shipping Charge

Shortcut:
weight_ship_charge

Location:
 Store Menu
  Stores
   Shipping

Sets the shipping charge to be based on the weight of the ordered items. The weight of each product will need to be entered. For example, shipping charges may be set to $10 per 20Kg.

Percentage Shipping Charge

Shortcut:
perc_ship_charge

Location:
 Store Menu
  Stores
   Shipping

Sets the shipping charge to be based on a percentage of the order amount. For example, shipping charges may be set to 10% of the order total.

New Tax Options

Shortcut:
new_tax

Location:
 Store Menu
  Stores
   Taxes

Creates a new tax option. Each tax option is linked to a region that the customer must select.

List Tax Options

Shortcut:
list_tax

Location:
 Store Menu
  Stores
   Taxes

Lists all created tax options for editing, deleting and ranking.

Edit Tax Option

Shortcut:
edit_tax

Location:
 Store Menu
  Stores
   Taxes

Changes the properties for a particular tax option.

Delete Tax Option

Shortcut:
delete_tax

Location:
 Store Menu
  Stores
   Taxes

Deletes a tax option.
ALL DATA IS LOST!!
Use this function with care.

Rank Tax Options

Shortcut:
rank_tax

Location:
 Store Menu
  Stores
   Taxes

Ranks all tax options in order to be presented in the shopping cart. Most common tax options can be placed at the top of the list for easy selection by customers.

Tax Description

Shortcut:
tax_desc

Location:
 Store Menu
  Stores
   Taxes

Changes the description of the tax option. This description provides extra information to the customer and appears in the shopping cart next to the tax amount. A different description is available for each tax option.

Tax Region

Shortcut:
tax_region

Location:
 Store Menu
  Stores
   Taxes

Changes the region where the tax is applicable. If your required region is not listed, please contact Jumbostore.

Example:

USA

Tax Percentage

Shortcut:
tax_perc

Location:
 Store Menu
  Stores
   Taxes

Sets the tax charge to be based on a percentage of the order amount. For example, tax charges may be set to 10% of the order total.

Tax Fixed Order

Shortcut:
tax_fixed_order

Location:
 Store Menu
  Stores
   Taxes

Sets the tax charge to be based on a fixed fee (flat charge) per order.

Example:

$22.00

Tax Fixed Item

Shortcut:
tax_fixed_item

Location:
 Store Menu
  Stores
   Taxes

Sets the tax charge to be based on a fixed fee (flat charge) per item. The total tax for the order will be calculated by adding up the tax charge on all the items.

 

 

Products  
New Product

Shortcut:
product_new

Location:
 Store Menu
  Products

Adds a new product to the catalogue. A product must be added to the catalogue before the HTML can be generated by Jumbostore. Experienced developers may learn the HTML code required and may skip the step of adding all products into the catalogue.

List Products

Shortcut:
product_list

Location:
 Store Menu
  Products
   Edit

Lists all products currently in the catalogue. A product must be added to the catalogue before the HTML can be generated by Jumbostore. Experienced developers may learn the HTML code required and may skip the step of adding all products into the catalogue.

Edit Products

Shortcut:
product_edit

Location:
 Store Menu
  Products
   Edit

Edit any products in the catalogue.

View Products

Shortcut:
product_view

Location:
 Store Menu
  Products
   Edit

View a product listing in the Jumbomall. Each product is given a unique address within the Jumbomall with all the product information contained on that page.

Delete Products

Shortcut:
product_delete

Location:
 Store Menu
  Products
   Edit

Deletes one, some or all products in the catalogue.
ALL DATA WILL BE LOST FOR THOSE PRODUCTS!!
Use this function with care.

Product Name

Shortcut:
product_name

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the name of the product. Maximum 50 letters. This is the common name that the product is referred to.

Product Code

Shortcut:
product_code

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the product code. This is usually an SKU or item number used in stock control. Every product must have a product code.

Example:

FR0001

Product Price

Shortcut:
product_price

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the product price. The product price may also be free or not listed (quote request).

Example:

$55.90

Product Category

Shortcut:
product_category

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the product category used in the Jumbomall search. Customers in the Jumbomall can limit their search to a particular category. Simply select a store category that best suits this product to have extra customers for your store.

Example:

Fishing Rods

Product Description

Shortcut:
product_description

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the description of your product. This description is used in your store within the Jumbomall and gives more information to your customers. 5 lines maximum.

Example:

The "Anglers Master" Fishing Rod is built with the serious angler in mind. Crafted in solid fibre glass it has a sold wood handle and 6 ringlets for extra line strength.

Product Keywords

Shortcut:
product_keywords

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the keywords for the products used in the Jumbomall search. Enter a number of descriptive keywords that customers would use to find your product. These keywords are matched in the search. Separate the keywords with spaces.

Example:

rod fishing fibre glass sport recreation

Product Website

Shortcut:
product_website

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the product website (URL) that is used to link customers from your Jumbomall store to your website. This is optional.

Example:

http://www.jbfishing.com/rod001.html

Product Picture

Shortcut:
product_picture

Location:
 Store Menu
  Products
   Edit
    Settings

Changes the web address (URL) of an image of your product. The image is displayed on your product page in your store in the Jumbomall. This image is stores on your server.

Example:

http://www.jbfishing.com/rod001.jpg

Product Quantity

Shortcut:
product_quantity

Location:
 Store Menu
  Products
   Edit
    Advanced

Sets the minimum quantity of products that can be ordered. This function is useful when products must be bought in a batch of say 6.

Product Weight

Shortcut:
product_weight

Location:
 Store Menu
  Products
   Edit
    Advanced

Sets the weight of the product for calculating shipping charges.

Product Volume

Shortcut:
product_volume

Location:
 Store Menu
  Products
   Edit
    Advanced

Sets the volume of the product for calculating shipping charges.

Product Download

Shortcut:
product_download

Location:
 Store Menu
  Products
   Edit
    Advanced

Sets the link (URL) to download a file following a successful purchase.

Example:

http://www.jbfishing.com/rod001.exe

Product Options

Shortcut:
product_options

Location:
 Store Menu
  Products
   Edit
    Advanced

Links the product with one of the product options that has been created. Product options can be created to allow customers to select extra product options such as size and color.

Example:

  Red
  Blue
  Black
 Yellow

New Product Option

Shortcut:
new_product_option

Location:
 Store Menu
  Products
   Option

Creates a new product option that can be linked to a product. Product options can be created to allow customers to select extra product options such as size and color.

List Product Options

Shortcut:
list_product_options

Location:
 Store Menu
  Products
   Option

Lists all created product options.

Edit Product Option

Shortcut:
edit_product_option

Location:
 Store Menu
  Products
   Option

Changes a product options.

Delete Product Option

Shortcut:
delete_product_option

Location:
 Store Menu
  Products
   Option

Deletes one or more product options.
ALL DATA WILL BE LOST FOR THOSE OPTIONS!!
Use this function with care.

Rank Product Option

Shortcut:
rank_product_option

Location:
 Store Menu
  Products
   Option

Ranks the product options into the desired order.

Option Code

Shortcut:
option_code

Location:
 Store Menu
  Products
   Option

Sets the unique code to differentiate this product option from others.

Example:

CL0001